Operations Coordinator (Part-Time, Contract)
Keep the wheels turning at Appetise! Join us as a part-time Ops Coordinator in Sydney - supporting our team, streamlining systems, and driving momentum as we scale from AU/NZ to the world!
👋🏻 Intro
Appetise is where food and data meet. We help over 100,000 Aussies and Kiwis every week discover, plan, shop, and cook better meals, with more than 3,500 tried-and-loved recipes designed to make dinner time easier, cheaper, and more inspiring.
Think meal kit simplicity, at supermarket prices. Behind the scenes, we’re also building a powerful insights platform for FMCG brands, helping them understand how their products are actually being used in homes across AU/NZ.
We’re a team of 17 across Aotearoa and Australia, moving fast and scaling up. And now, we’re looking for a Part-Time Operations Coordinator to help keep our people, processes, and offices running smoothly as we step into our next stage of growth.
🚀About the Role
As our Operations Coordinator, you’ll play a pivotal role in keeping the team supported, the business flowing, and the little (but critical) things humming behind the scenes.
This is a broad, fast-moving, and highly trusted role, ideal for someone who loves structure, is proactive about solving problems, and knows how to switch gears with grace.
🕐 Part-Time (approx. 15 hours/week to start). We are looking for someone on contract to start with, but we have big plans for next year so there is plenty of scope for this to turn into a permanent role.
📍 Sydney-based (we have an office in Surry Hills), with 2 mornings/week in office (ideally 4 short days/week, but we can be flexible as well)
🤝 You’ll work closely with our CEO & COO (AU) and Head of People & Culture (NZ)
🔑 What You’ll Be Doing
📁 Operational Admin & Support
- Own key workflows like receipts collection, aged receivables and subscription management
- Help manage access and licences for key platforms: Slack, Notion, Hubspot, Google Workspace
- Coordinate onboarding logistics for new hires: equipment, software, phones
🧑💼 Team & Office Coordination
- Be the friendly, efficient presence that keeps our Sydney workspace stocked, tidy, and vibrant
- Coordinate full team meetings, All Hands, and internal events
- Lead our Social Committee - help us stay connected and celebrate wins
- Manage day-to-day office needs (groceries, plants, landlord comms, cleaners, basic upkeep)
🎟️ Internal & External Comms
- Triage and respond to customer support queries via Hubspot, Replient and Slack
- Liaise with team members across AU and NZ to support ad hoc operational requests
- Book travel, flights, and occasional accommodation for team offsites or work trips
Please know this is going to be an ever-changing role that adapts to the businesses needs and so the list above is to give you a taste of what is to come, but is not exhaustive.
💡 Who You Are
You’ll thrive in this role if you’re:
- Organised and adaptable – you can juggle tasks, move quickly between contexts, and stay calm under pressure
- Confidential and trustworthy – people feel safe bringing you into sensitive conversations
- Proactive and solutions-focused – you spot problems before they become issues, and take initiative to solve them
- Process-savvy – you love making systems better and more efficient
- People-minded – you enjoy being a calm, helpful presence that keeps things running in the background
- Bonus: you've supported startups or high-growth teams before
- Based in Sydney 🇦🇺
You’re comfortable with:
- Google Suite
- Mac / Apple environments
- Slack, Notion, Hubspot
🌟 Why This Role Matters
As our founders spends more time in our third market, we need a trusted operator in Sydney to keep our systems moving and our team supported.
You’ll be the glue behind the scenes, solving problems before they land, improving how things run, and keeping us organised, responsive, and energised as we grow.
With the right person, we’ll:
- Maintain momentum and responsiveness across timezones
- Keep operational workflows tidy, clear, and scalable
- Improve internal processes to reduce admin and increase flow
- Create a well-supported and connected team environment
✨ What We Offer
- A high-trust, flexible, and values-led work culture
- Clear scope to own your work and improve systems
- A fun and mission-driven team
- Opportunity to grow with the company
- Hybrid work - 2+ mornings/week in our Surry Hills office preferred
- $ negotiable based on experience. We have $40-$45 p/h budgeted, but are looking for feedback from the market on this.
💥 Ready to Keep the Wheels Turning?
Apply now and tell us why this role sparks your interest. We’ll review applications as they come in.
How We Hire
- Apply with your CV + short note on why you're keen
- Short intro call with our Head of People & Culture or COO
- Second Interview with Founders
- Reference check and offer
We move quickly when we meet the right person. Applications close once the role is filled. Our target start date is 1 February, interviews will most likely take place after the holiday break.
- Department
- Operations
- Locations
- Sydney
- Remote status
- Hybrid
About Appetise
We're changing the game in grocery marketing
FMCG brands pour millions into reaching shoppers—but miss the moment that actually matters. When someone's planning dinner and deciding what to buy, that's where we come in.
What We Do
We connect brands with grocery shoppers at the exact moment they're making purchase decisions—and we can prove it works.
We've cracked what the industry couldn't: recipe marketing that actually drives sales. Finally, marketing that marketers can prove works.
Who We Are
We're strongest as a team. We embrace change. We learn from every outcome. And we're unwaveringly committed to our customers.
We value different personalities, viewpoints, and cultures—because diverse perspectives bring better solutions. Work happens in our Christchurch and Sydney offices, with Monday Lunch, Treat Tuesdays, and quarterly team days that aren't just perks—they're proof of how seriously we take teamwork.
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